Question 1

What is the difference between Classic, Hybrid and Russian lashes?

Accepted Answer

Classic is one extension per natural lash for a soft mascara look. Hybrid mixes classic lashes with small volume fans for texture. Russian Volume uses lightweight handmade fans for a full, glamorous finish.

Question 2

How long do eyelash extensions last?

Accepted Answer

Extensions last a full lash growth cycle, typically 4–6 weeks. Most clients book an infill every 2–3 weeks to keep them looking full.

Question 3

How long does an appointment take?

Accepted Answer

All lash sets — Classic, Hybrid and Russian Volume — take approximately 1 hour.

Question 4

How should I prepare for my appointment?

Accepted Answer

Please arrive with clean lashes, no mascara, no eye makeup and no oil-based products around the eyes.

Question 5

Can I wear eye makeup to my appointment?

Accepted Answer

Please arrive with a completely makeup-free eye area so the adhesive can bond properly.

Question 6

Will eyelash extensions damage my natural lashes?

Accepted Answer

When applied correctly with the right weight and length, extensions are safe and do not damage your natural lashes.

Question 7

Do I need a patch test?

Accepted Answer

A patch test may be required if you have sensitive eyes, allergies, or have not had extensions before. Please let us know in advance.

Question 8

How should I care for my lashes?

Accepted Answer

Cleanse daily with a lash-safe foam, avoid oil-based products, do not rub or pick, and brush gently with a clean spoolie.

Question 9

Can I get my lashes wet?

Accepted Answer

Avoid water, steam and heat for the first 24 hours. After that they are fully water-resistant when cared for correctly.

Question 10

What happens if I arrive late?

Accepted Answer

Late arrivals may result in a shortened appointment. Arrivals of more than 15 minutes late may need to be rescheduled.

Question 11

How do I cancel or reschedule?

Accepted Answer

Please cancel or reschedule at least 24 hours in advance through the confirmation email or Cal.com booking link.

Question 12

Where is Wink Princess based?

Accepted Answer

Wink Princess Lash Studio is based in Leicester. The full address is shared once your booking is confirmed.

Question 13

Are evening appointments available?

Accepted Answer

Yes — appointments are available Monday to Sunday, with Saturday and Sunday all day availability and weekday evening appointments from 5:30 PM.

Question 14

How do I pay?

Accepted Answer

Payment is due in full at your appointment. Please pay by cash. No online payment or deposit is taken when you book.

Eyelash Extension FAQs